What should I do if the SRP is temporarily unavailable?

Manufacturers must fulfil their reporting obligations by submitting notifications through the Single Reporting Platform (SRP), in accordance with Article 14(7). If the SRP is temporarily unavailable, manufacturers should wait until it becomes available again and then submit the required notification.

If, in the meantime, manufacturers consider that immediate communication is necessary before the SRP is restored, they may contact their designated CSIRT directly. Please note, however, that even where the CSIRT has been contacted directly, the notification must still be submitted through the SRP once it is available again in accordance with the CRA.

The same applies to open-source software stewards.